solved: catastrophic failure 0x8000ffff installing windows live mail

Had a fun little job at work today. Laptop with a days-old install of Vista came back because the guy couldn’t install Windows Live Mail – kept giving him a frightening “Code: 0x8000ffff, description: catastrophic failure” message.

3 minutes of googling and I had the answer, thanks to this guy: Go here and download the Windows Installer CleanUp Utility, install it, and use it to remove every Windows Live app you have. Then try Mail again… works like a charm.

One Response to “solved: catastrophic failure 0x8000ffff installing windows live mail”

  1. EddieB says:

    Superb information, and the first help from a list on Google. Well done.

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